In November 2014 Mark was brought on to the Dave’s World team after spending several years as a product support rep for the company. In his first year with the company Mark worked in the sales dept as a heat pump sales and design specialist in the field. After a year on the job the company had grown significantly and the need arose for a dedicated heat pump service manager. In November of 2015 Mark accepted the position of service manager, a position he holds to this day. In his down time Mark enjoys playing music and spending time with family and friends.