We take our work seriously and customer feedback even more seriously! We’re also proud to share with you the fantastic feedback our employees receive from happy customers. It’s a true testament to how Team Awesome goes above and beyond to make sure each client is treated like family.
Read Real Reviews From Real Customers
I would like to share with upper management how fortunate they are to have Mark Roy, Service Manager on their team. I had my heat pump cleaned in September of 2017 and hadn’t used the a/c until a few weeks ago. It was leaking water onto my floors so I called and scheduled an appointment with Mark for 7/9/18. I received a call from Mark on 7/6/18 and he said he would be happy to come out on Saturday 7/7/18 to look at it so I wouldn’t have to wait any longer. Mark spent a good part of his Saturday working on the system. He spent close to 3 hours in the morning, took it apart, made sure drain was clear, checked to see if it was level, etc. He left and asked me to call ASAP if the problem still persisted. An hour later the leaking started up again. Mark came back and spent another couple of hours and was determined he would find the problem before he left. He found a crack inside the system and spent time repairing and sealing it to prevent the leak. To spend that much time with a customer on his day off and his determination to find the problem and come up with a solution says it all. Mark is without a doubt a remarkable young man and deserves recognition! I have never seen such amazing customer service. Thank you again Mark.” Jenny L.
“I wanted you guys up there at Dave’s World to know how wonderful Jeremy is. He just left from cleaning my pumps and what a nice and awesome man you got there! He did a good job cleaning it and he was really nice about it. He is wonderful and you got yourself a wonderful employee there!” – Debra H.
We do not have Google accounts so we could not write a review on google. We did want to give you feedback about our experience. The team we worked with would get a 5/5. We are not new to working with Dave’s World as we had a mini split heat pump installed at our previous house in Saco a couple of years ago. We knew when we purchased our new home in Standish we again wanted to install heat pumps so we scheduled Adrian to come to our new house. As always he was great to work with – courteous and friendly. This time we were installing 4 pumps so there was more involved. He did a thorough job and determined the best way to install the pumps.
The install crew of Aaron and Rick (electrician) were also great. They were courteous and friendly and answered all our questions as they went through the two day install. They cleaned up and after they were gone you never would have known they were here.
We would highly recommend Dave’ World to anyone looking to install mini split heat pumps. You are fabulous to work with.
Janice and Jim”